I made an appointment yesterday to get a haircut at my local barbershop. One of the reasons I switched from my old barbershop to this one was because I grew tired of having to wait 30 or more minutes for my turn despite my making an apppointment. Since making the switch about 8 months ago, I never had to wait more than 5 minutes to be attended. That all changed last night. Whether it was the fact that Valentine's Day is a couple of days away, or it just so happens that many people showed up at the same time on the same night, I had to wait close to an hour to be tended to. (Another woman made an appointment to get her hair dyed at 6:30, the same time I scheduled my appointment for.) I'm willing to look past this annoying incident given that, up until now, the place has never disappointed me. However, if this begins to happen more frequently, I won't be a happy camper. I spend so much time stuck in traffic each day (an hour to work and another hour going hom...

I hadn't even heard of Uber until just a few months ago, when my friend told me he had signed up as a driver to supplement his income. My wife and I finally used it during our vacation in Boston earlier this month. While we saw the vast majority of the sites and attractions on foot -- mind you, Boston is a very walkable city -- we opted to use the service to travel further distances, e.g., from Boston to Cambridge and back. Let's just say I came away feeling as if Uber is the best thing since sliced bread. In case you've never used it, all you have to do is use the Uber app on your phone to indicate where you are and where you want to go. You'll be assigned to the driver nearest you, who will likely arrive in less than 5 minutes. The fare is charged to the credit card you have on file, and you can later rate the driver as well as your overall experience. Luckily, all our drivers were prompt and friendly, earning them high marks from us. I'm amazed at ho...

Most of us don't warm up to change easily, whether it's starting a new job or moving to a new neighborhood. In fact, when change is imminent, many of us tend to get awfully nervous and think the worst, making such defeatist statements as: "I'm going to fail." "Something bad is going to happen." "This isn't going to work." While it's normal to feel a little apprehensive about the future -- that is, the unknown -- we should not get in the habit of always facing it with trepidation. After all, what lies ahead may actually turn out a lot better than we expect. In order to better take the future in stride, we must do two things: 1. Stay positive : Negativity not only makes us more anxious, it eats away at our self-confidence. Success starts with opening yourself to the possibility of things turning out favorably. You need to give it time -- human beings are surprisingly good at adapting to new, unfamiliar situations. As tem...