Unfortunately, the word "apologize" isn't in everyone's vocabulary. In fact, many people would stop talking to someone altogether before deigning to apologize to them. Why is it so hard for people to apologize? For one, they have huge egos. They can't bring themselves to show any contrition if their lives depended on it -- no matter how serious their actions. Secondly, they might be in denial, refusing to acknowledge they did anything wrong in the first place. Or, they may try to cast blame on external forces -- anything other than themselves -- including the weather, the alarm clock, or their neighbor. Showing remorse enables one to demonstrate a truly humane side of themselves. People may be reluctant to say sorry lest their apology not be accepted. But the fact of the matter is that the mere act of apologizing makes it much more likely you'll be forgiven. Unless you do something so horrible that an apology falls flat, simply saying the...
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