Have you ever met a person who possesses enough charm and wit to win someone over in a matter of seconds? It can be anyone from the affable car salesman at the local dealer to a gregarious classmate to the amicable hiring manager you meet with for a job interview. Many people with sharp people skills are quick to employ them in order to get something they want, whether it's a sale or date. In psychology, the mere exposure effect is a phenomenon whereby people tend to develop a preference for something merely because they are familiar with them. In other words, familiarity breeds likeability. That's why, contrary to popular belief, things like follow-up calls and thank you letters can have a powerful effect so long as the individual made a great first impression. What's more, they will do little things to further build rapport, from pretending to agree with you on a wide range of issues (when deep down they diverge with you on many of them) to making it seem they...

Today's quote comes from Benjamin Franklin (1706-1790), whose work runs the gamut from Founding Father of the United States to accomplished author, printer, inventor, statesman, and diplomat. "Words may show a man's wit but actions his meaning." - Benjamin Franklin I feel that this is an 18th century variant of an oft-repeated quote we've come to know quite well: "actions speak louder than words." I think this quote is especially timely in this politically-charged time we live in. Presidential candidates on both sides of the aisle -- like Hillary Clinton, Donald Trump, and Ben Carson -- are promising to effect sweeping changes should they come out the victor. It remains to be seen, however, whether they truly live up to their words. The American people are cognizant of the fact that politicians will say anything to procure votes, and that paying lip service is just part of the game. But the quote's relevance extends beyond the world of politi...